One platform for villa and apartment rental agencies. Epic Concierge answers your guests, Epic PMS runs your villas and bookings, Epic CMS runs your website. Pick a level — Start, Pro or Business — and the modules you need.
Modules that know each other. The guest in the inbox is the guest in the booking, and the villa in Epic PMS is the villa in the offer and on the website.
One guest
The inquiry, the offer, the booking and the portal sit on the same guest profile.
One catalogue
Villas and prices from Epic PMS feed offers, the web chat and the website.
One team
Roles, tasks, internal chat and notifications across every module.
Two workspaces
Agency and Website, one click apart, with one login.
Combinations
Put Epic One together your way
Take only the modules you need, each priced on its own; the level applies to all of them. No second login, no data typed twice.
Concierge
Sales on your own system
For an agency with its own booking system or CMS. Concierge reads villas, prices and bookings from it.
PMS + CMS
Villas and the website
Accommodation, bookings and a website that shows them, without the inbox.
Concierge + PMS + CMS
The whole agency
Sales, stays and the website. The site shows villas from Epic PMS, and its inquiries land in the Concierge inbox.
Any combination of modules works, and Epic Concierge is optional. With Epic PMS, the website reads its villas live. Epic Services is an add-on to Epic Concierge.
Add-on to Epic Concierge
Epic Services
Guests with a confirmed booking order transfers, boats, a private chef, cars and experiences from the portal; you confirm, price and pass the order to your partner, with commission tracked.
—Your service catalogue with photos and prices
—Orders from the guest portal and from offers
—Confirm, price and pass on to your partner
—Commission tracked per order
Levels and modules
Pick a level, then your modules
The level sets the number of users, whether AI is on and the advanced features, for every module you take. Each module is priced on its own. Every new agency starts with a 14-day trial with everything switched on.
Start
3 users
500 messages and 100 web chats a month
Epic Concierge
—Inbox, offers and guest portal
—AI chat bot on your website
Epic PMS · Start
Up to 100 units, calendar, bookings and finance
Epic CMS · Start
Pages, content, menus and SEO
Pro
10 users
3,000 messages and 500 web chats a month
Epic Concierge
—Everything in Start
—AI reply drafts and offer intros
—AI message translation
—AI autopilot 24/7
—Calendar gaps, follow-up and tasks
Epic PMS · Pro
Up to 300 units, AI listing import, AI texts and translations
Epic CMS · Pro
+ AI Advisor, suggestions per section, FAQ, AI translation
Business
30 users
No limits (AI allowance by agreement)
Epic Concierge
—Everything in Pro
—Analytics and the AI analyst
—Follow-up automations
—Team chat, roles and permissions
—Priority support
Epic PMS · Business
Unlimited units, otherwise as Pro
Epic CMS · Business
Same as Pro for now
Epic Services is an add-on to Epic Concierge. We send pricing with an offer after the demo.
The fine print, up front
Straight answers
Do we need all three modules?
No. You pick the modules you need — Concierge, PMS or CMS, in any combination — and one level for all of them. With Epic PMS, the website reads its villas live.
We already have a booking system. Can we still use Epic One?
Yes. Epic Concierge connects to your own CMS or booking engine through a signed API: villas, prices, availability and bookings are read live, and every booking opens back in your system.
What is Epic Services?
An add-on to Epic Concierge for guest services: transfers, boats, a private chef, cars and experiences, ordered from the guest portal or added to an offer.
Is there a trial?
Every new agency starts with a 14-day trial with everything switched on.
What does it cost?
It depends on the level and the modules you take. We send pricing with an offer after a short demo.